Privacy Policy

Introduction

devecrafting S.A. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our accounting services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and Belgian privacy laws.

Data Controller Information

devecrafting S.A. is the data controller responsible for your personal data. Our contact details are:

• Company: devecrafting S.A.
• Address: Rue du Marché aux Herbes 21, 2010 Antwerp, Belgium
• Registration Number: 739205184
• VAT Number: BE0846207391
• Email: privacy@devecrafting.top
• Phone: +32 35754465

Data Collection

The data we collect depends on how you interact with our services. We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, job title, business address, VAT number
• Financial Information: Banking details, transaction records, financial statements (for clients)
• Technical Information: IP address, browser type, device information, cookies
• Communication Data: Records of correspondence, meeting notes, service preferences
• Website Usage: Pages visited, time spent on site, referring websites

How We Use Your Information

We use your personal data for the following purposes, based on our legitimate business interests and legal obligations:

• Service Delivery: To provide accounting, bookkeeping, and financial advisory services
• Communication: To respond to enquiries, send service updates, and maintain client relationships
• Legal Compliance: To meet regulatory requirements, tax obligations, and anti-money laundering laws
• Business Operations: To manage contracts, process payments, and maintain business records
• Website Functionality: To ensure our website operates properly and provide technical support
• Marketing: To send relevant information about our services (with your consent)
• Improvement: To analyse and improve our services and website performance

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity: To perform our accounting services and fulfil contractual obligations
• Legal Obligation: To comply with Belgian and EU legal requirements, including tax and financial regulations
• Legitimate Interests: To operate our business, improve services, and maintain client relationships
• Consent: For marketing communications and non-essential cookies (where required)

Data Sharing and Disclosure

We may share your personal data with the following parties when necessary:

• Regulatory Authorities: Belgian tax authorities, financial regulators, and other government agencies as required by law
• Professional Advisors: Auditors, lawyers, and other professional service providers
• Technology Providers: Secure cloud storage, accounting software, and IT support services
• Banking Partners: For payment processing and financial transactions
• Third-Party Processors: Service providers who assist with business operations under strict confidentiality agreements

We never sell your personal data to third parties for marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Client Records: 7 years after the end of our business relationship (Belgian legal requirement)
• Financial Data: 7 years for tax and audit purposes
• Marketing Data: Until you withdraw consent or we determine it's no longer needed
• Website Data: 2 years for analytics purposes
• Communication Records: 3 years for business continuity and dispute resolution

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your data in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at privacy@devecrafting.top or +32 35754465. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, regular security assessments, and staff training on data protection.

International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Cookies and Tracking

Our website uses cookies to improve functionality and analyse usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@devecrafting.top
• Phone: +32 35754465
• Post: devecrafting S.A., Rue du Marché aux Herbes 21, 2010 Antwerp, Belgium

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. For significant changes, we may provide additional notice via email or other communication methods.